Utilizing Performance Improvement (LEAN/SixSigma) and Human Centered Design to Improve the Healthcare System from the Patient Perspective
The healthcare ecosphere is rapidly evolving with hospitals and health systems trying to keep up. Reimbursements are dropping, value based care is becoming a reality, and consumer (i.e. patient) expectations of services have risen and evolved over the last several years. Given these and other challenges, it is no wonder healthcare leaders are turning to…
The Instructional Power of Creativity, Design and Empathy in High School Curriculum
Written by Charles James It is time to connect our classrooms and students with the world. Food for the Soul When you walk into the large basement of the church and look at the faces and ages of the group, you are looking at the reality of homelessness in Washington, D.C. Each person’s story and…
How to use Design Thinking to Design an Innovation Lab
Written by Emily Cruz What is an Innovation Lab? Before we dive deep into how to design an innovation lab, let’s take a moment to think about what an innovation lab is and what it means to a growing organization in today’s world. In a broad sense, an innovation lab is a physical space dedicated…
Design Thinking Course from Stanford D School
Stanford Design Thinking Course Stanford Design School shares their “crash course in design thinking” to be used by everyone. It’s a short and fast-paced 90 minute workshop with an overview of how the design thinking process is facilitated with activities. I use and recommend this workshop which also comes with worksheets for participants to use and…
Innovate Like IDEO: Meet the Dynasts of Design
Description of Milken Institute Video: David Kelley and Tom Kelley of IDEO Moderated by Patrick Adams of Secret Weapon Marketing October 24, 2013 Santa Monica They designed the first Apple mouse and created one of the first educational iPad apps. They developed a heart defibrillator that gives voice and visual instructions on how to use…
Design Thinking “Train the Trainer” Program
Online Design Thinking Workshops & Innovation Courses
